Thane UK
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Thane UK Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Thane UK has 2.4 star rating based on 95 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Easy to order, Liked the look of product, ----------.
Cons: Products do not last, Bad customers service, Very bad customer service.Recent recommendations regarding this business are as follows: "Don’t touch this company", "no way", "Don't buy!", "Customer service terrible", "be careful. Don't try to get replacement parts - customer service do not respond".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Thane UK has 2.4 star rating based on 95 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Easy to order, Liked the look of product, ----------.
Cons: Products do not last, Bad customers service, Very bad customer service.Recent recommendations regarding this business are as follows: "Don’t touch this company", "no way", "Don't buy!", "Customer service terrible", "be careful. Don't try to get replacement parts - customer service do not respond".
Most users ask Thane UK for the refund as a solution to their issues.
Review authors value the most Privacy and Data Security and Billing Practices. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Thane UK Reviews
"Offer to review Orbitrex MX for loan"
Hi. I have severe Rheumatroid Arthritis mostly in my feet making it difficult and painful to walk After watching the Orbitrex MX on the TV Chanel several times...
"No one has answered emails"
Have sent emails of my faulty mop. And other emails to ask if they have even been looked at. Please can you look at emails with attached videos of water...
Northwood, Hillingdon
Offer to review Orbitrex MX for loan
No one has answered emails
Yiu are emailed with a ticket number , you give evidence and thats it. Terrible customer service from Thane uk
- Do not excel at customer service
Preferred solution: I would like my problem solved or full refund
User's recommendation: Customer service terrible
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
No phone contact going round in circles
- Good product
- Poor customer service
Preferred solution: A repair / replacement just to make connection with Thane a phone number more information
User's recommendation: No direct customer contact all tick box response
Birmingham, England
Second one iv orders motor went on first one orders a new one
Farnborough, Hampshire
Resolved: Letter ignored. no contact
Company fixed the issue and I have been provided with apology. Finally managed to get a reply to email
User's recommendation: be careful. Don't try to get replacement parts - customer service do not respond
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Shrewsbury, Shropshire
Disgusted at the way customers after a purchase are treated
User's recommendation: Don’t touch this company
Norwich, Norfolk
I'm still waiting for refund
User's recommendation: Don't buy!!!!!!
Didn’t get the code
Preferred solution: Phone number to pay my remaining dept
Payment of 99.99 came out of my account on 20/2/24 Why?
- Rob dogs
User's recommendation: no way
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I need help to change an order I placed today to the igo with all in and outside attachments pls help me asap
Preferred solution: I need to change my order placed today to the igo withbiggest selection of in and out door attachment pls help me ,I paid for quicker delivery too
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Abdoer 360
Preferred solution: I would like to get the excercise equipment sorted so I can use it otherwise I need a complete refund and will purchase something from elsewhere that is more reliable. Fed up
User's recommendation: Not reliable
Missing accessories
Preferred solution: I'd would like the accessories that are missing sent to me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They are impossible to contact and pass on data
- Easy to order
- Poor customer service
Preferred solution: Full refund
User's recommendation: Avoid companies that are hard to contact
E-commerce Talks
Art for Your Home Not Museums
Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.
David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Another faulty H2O steamer
- Easy quick service
- Poor product
Preferred solution: Replacement
User's recommendation: Unreliable profuct
Refund
- Delivery
- Refunds
Preferred solution: Full refund
User's recommendation: be carefull about the refund policy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No reply and no refund
- Cannot get in touch with anyone
Preferred solution: Full refund
About
, , , Thane Deutschland, Thane Direct IE
Thane UK is a home shopping channel. It was launched in November 2008. Thane International, Inc. is the owner of the channel. The company headquarters is based in El Segundo, California, USA. Thane UK advertises a wide range of innovative products including home, fitness, beauty, and fashion. It also provides accessories. The company accepts returns within 14 calendar days from the receipt date. It is also possible to cancel or change any order before a product is shipped. Thane UK delivers orders across the United Kingdom. The company uses Royal Mail delivery service. It has Product of the Year 2014 award. Available payment options are Visa, MasterCard, and PayPal.
Thane UK is ranked 397 out of 3766 in E-commerce category
UK, Worldwide
Brands Related to Thane UK
Thane Direct USA
“My H20 mop X5 keeps falling apart. Would like to get it replace or fixed!!! There is a picture below...“
Thane International
“Plug to make solution not working, can I get a replacement plug otherwise I have wasted money on this...“
H2O steamFx
“I it sad It would cost me a $129. When I checked out it was more. Why did the price go up when I checked...“
Thane Deutschland
Companies Similar to Thane UK
As Seen On TV
“I bought a foot massager and I was unhappy with the product. I went to bring it back to the Windsor...“
FlexShopper
“Bought a vacuum through flex shopper Bean picked it up at Best Buys. Wanted to see if I could take it...“
My Tactical Promos
“You just tried to bill me again and I'm trying to cancel. Thank God my cards locked. I want to cancel...“
Ontel Products
“The first one worked for a year then quit The second one the massager was broke right out of the box So...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.